Xtrade
Email : xtrade@xtrademoney.com
For grievances : grievances@xtrademoney.com
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Escalation Matrix for Stock |
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Details of |
Contact |
Address |
Contact No.( Working Hours ) |
Email Id |
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Client Servicing |
Swapna Sebastian |
UAE Exchange and Finance Limited, 3rd Floor, Poulose Tower, T.D. Road, Near Ernakulam Public Library & Regional Health Laboratory, T.D. Road – 682035 |
9387085052, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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Head of Client Servicing Grievance |
Smithamol A .S |
9388290771, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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Compliance |
Sreenish T.S |
9947036812, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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CEO |
Prasad Manuel |
7994436812, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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Escalation Matrix for Depository Participant |
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Details of |
Contact |
Address |
Contact No.( Working Hours ) |
Email Id |
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Client Servicing |
Swapna Sebastian |
UAE Exchange and Finance Limited, 3rd Floor, Poulose Tower, T.D. Road, Near Ernakulam Public Library & Regional Health Laboratory, T.D. Road – 682035 |
9387085052, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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Head of Client Servicing Grievance |
Smithamol A .S |
9388290771, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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Compliance |
Sajeesh Xavier |
9744855129, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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CEO |
Prasad Manuel |
7994436812, ( Mon- Fri : 10.00 am – 5.00 pm ) |
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In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html or NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal
KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.*****No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.*****Prevent Unauthorized Transactions in your demat account:Update your Mobile Number with your Depository Participant and Trading member. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day.........issued in the interest of investors.